Ring the practice
Dial (365) 363-9579 and tell us, in your own words, what is wrong. Should water be escaping as you read this, close the main shut-off before anything else. In the typical Mississauga basement you will find it on the foundation wall that faces the road, next to the Region's meter.
Useful particulars
- The street address, plus the closest main cross-street.
- An estimate of the decade the house went up.
- The symptom itself: a sound, a stain, a smell, a puddle, and the room it is in.
- Whether the supply is already closed.
Where we travel
The practice covers the whole city: the lakeshore villages, the planned districts of the 1970s and 1980s, the towers of the core and the newer streets of the north-west. We also take calls just over the line in Oakville, Brampton, Milton and the West Mall corner of Etobicoke. The gazetteer of neighbourhoods lists them one by one.
After the call
We agree an arrival window and estimate how long the work may run. When the work is done, you receive the written account that every visit ends with.
When the line is busy
Storm nights and the first deep freeze of the year bring many calls at once. If you cannot get through at the first attempt, close the main valve, move valuables off the basement floor and try again a few minutes later; the call will be answered in turn.
Calling for someone else
Tenants, adult children and neighbours often ring on an owner's behalf. That is welcome. We only need to know who can approve the work and who will open the door.
At a glance
- Booking
- By phone only: (365) 363-9579
- Residential
- Drains, sewer laterals, supply pipe, water heaters, toilets, sinks, showers, sumps
- Commercial
- Restaurant lines, offices and retail, condo risers, backflow testing, drain jetting
- Area
- All of Mississauga plus the edges of Oakville, Brampton, Milton and west Etobicoke
- Paperwork
- A written note of cause and fix after every visit
How a visit runs
- 1Call and describe the fixture, floor and symptom
- 2We arrive, lay drop cloths and shut the water where needed
- 3Trap pulled, line cabled or camera run to find the cause
- 4Fix explained, then cut, joined or replaced
- 5Water run through, joints checked, written note left
